Dorothy Hildebrandt is the global Senior Director of Corporate Procurement at Hilton. She has a career spanning management consulting and legal and business transformation within procurement and supply chain. Dorothy has been an individual member of SACC-DC for over 11 years, is currently a Member of the Board, and is now also stepping into the role of Chair of the Program Committee. She is looking forward to the opportunity to provide more broad support through this role.
Please tell us a little bit about yourself and your position at Hilton.
I grew up on Long Island, NY, moved to Washington D.C. for university, and have been based there since. I aspired to become a lawyer originally. I became a paralegal and learned that I enjoy business and contract negotiation. That led to a career in technology management consulting, specializing in procurement and supply chain. I worked at TechCaliber Consulting and Accenture before I was fortunate to land at Hilton Corporate in 2019.
At Hilton, I have the honor of leading the teams that support Hilton centralized business functions in their purchasing and supplier contracting, supplier payments, and sourcing execution. We collectively help to connect over 7,200 Hilton properties in 123+ countries with the systems and services that drive their operations, solve challenges, and create efficiencies to achieve our mutual goals around sustainability and responsible sourcing.
I also work on initiatives that seek to expand Hilton Supply Management’s reach and scope within our global group purchasing organization. For those not familiar with Hilton Supply Management (HSM), HSM is the world’s leading hospitality procurement, logistics, and end-to-end supply chain provider, servicing Hilton’s properties globally plus thousands of global independently-managed hospitality properties and businesses that translate into better deals for us and our suppliers. We have a strong scale that continues to grow our negotiating power.
With less business, as well as leisure travel, how does your industry, and Hilton, adapt to future challenges?
By contrast, we’ve seen travel and development pick up considerably in 2023. I would say in general Hilton has incredible teams who monitor the hospitality market closely to adapt to future changes. We have a lot of exciting things coming up in 2024 after launching two new brands in 2023, so I encourage you to watch this space.
Could you share a specific challenge you encountered in your role, and what were the key lessons you learned from overcoming it?
I would say that our team’s primary challenge in any season, however, is keeping pace with the rapid speed of business while always operating with integrity and offering our stakeholders a personalized touch. Hospitality and procurement are both incredibly complex, fast-moving industries, and our team has a sizable remit and responsibility, managing over $1B in corporate spending and increasing. In an effort to keep Hilton competitive while scaling responsibly, we focus on seeking the greatest areas of opportunity to support our strategic initiatives while continuing to safeguard our partnering properties and the Hilton enterprise in every contracting process.
I understand you have connections to Sweden. Could you tell us about your experiences or relationships with Sweden?
Yes, my grandparents came over from Sweden on my father’s side, while my mother’s side of the family is Italian. They came to the United States from Örebro and brought with them many books, – some dating back to the 1700s – photographs, and letters that we’ve kept and that my children now love to look at. I speak some Swedish and took 2 years of Swedish classes, yet I am still shy to practice. SACC-DC encourages me to keep it up! A proud connection back to Sweden is that my grandfather’s cousin, Philip, started Nederman AB, which is my maiden name and now part of my middle name. My aunt has a few mementos from when it started.